DOG boarding policies & procedures

An evaluation for our dog boarding is not required, we conduct a short phone consultation to ensure we can provide for your pets needs and accommodate scheduling. As a small care center with personal attention for each dog, we will determine on a daily and individual basis your dog’s needs, socialization abilities, and if accommodations will need to be made to ensure safety for all pets and staff. We base this on several factors, including medical history, behavioral concerns, health conditions, size, age, play style and more. If your dog is aggressive with other dogs, there’s no need to worry, we can utilize precautions and provide one-on-one care! We have NO BREED Restrictions. We unfortunately are unable accept dogs that are aggressive with people. Safety tools (i.e. muzzles) will be used if staff have concerns and/or a dog becomes aggressive at any time. Please call to for your consultation and get booked now! Slots are limited. Make sure to plan for holiday scheduling as soon as possible. If you have any questions, please call and/or email us.

Please click below to complete Dog Boarding Intake Form.

Please submit the intake form at least 48 hours prior to your dog’s boarding stay. They can be mailed, faxed to 720-485-3183 or emailed to gonewildpetsupply@gmail.com. You may also fill out the intake form in person at least 48 hours before you wish board your dog(s).

Reservations:
All boarding stays are by reservation only. A 50% deposit is required when booking your boarding reservation. This will ensure your spot will be saved. Your deposit will be applied to final bill.

Boarding Cancellations:
Boarding reservations may be cancelled at any time, however deposits are refundable ONLY if you cancel at least 7 days before your scheduled arrival date.

Vaccinations:
All dogs must have a current vaccination record on file with us. Rabies, DHPP, Bordatella, and Canine Influenza vaccines must be current according your vet’s records. Fecal exams must be current within six months. Heartworm exams must be current within a year and dogs must be on a heartworm preventative. We will accept titer (blood) tests for all vaccines except Bordatella and Canine Influenza. Dogs must also be on a flea / tick preventative. All vaccinations verifications MUST be received at least 72 hours prior to your dog coming in for the first time. Failure to do so may result in your boarding reservation being canceled. Your deposit will not be refunded.

Spay/Neuter Policy:
We have age and Spay/Neuter requirements for boarding. Puppies must be at least 16 weeks old board with us and must have all of their puppy vaccinations. Because we believe in allowing growth plates to close prior to spay/neuter, requirements for this will be set on a case by case basis. We cannot accept “in heat” females for boarding. We request all dog(s) if possible, to be spayed/neutered. Please call if you have additional questions. Vaccine records may be faxed to 720-485-3183 or emailed to gonewildpetsupply@gmail.com.

Payment:
While we accept all major credit cards, cash and personal checks as forms of payment, we require a credit card to be on file. All boarding charges (minus any applicable deposits) must be paid in full at the time you drop off your dog(s). Any late checkout fees will be charged upon checkout. We do not issue refunds for early departures unless we are able to rebook the room.

What to Bring:
Please ensure that your dog(s) is wearing a quick release collar. If you don’t have one, in most cases, we’ll have one for your dog to borrow. If possible, please bring your dog’s food, pre-packaged in disposable bags, and correctly portioned for each meal. Label meals if there are any differences in the meals. We’re happy to accommodate dogs who are on a raw or other special diets. Bring any medications, vitamins, or supplements, in the original bottle if possible. We’re able to give oral, topical medications, and injections (owners must provide one syringe for each day of boarding). You may bring bedding as long as it’s clean, is machine washable and has your name on it in permanent marker. You may also want to bring an article of your clothing. If your dog has a favorite chew toy, you may bring that except squeaker toys. Please do not bring any rawhides or other toys that may be a choking hazard, or food bowls. If you have any questions, just ask! We are not responsible for lost or damaged items.

Boarding Check-in/Check-out:
Dogs who are not picked up by 6:30pm will be boarded for another night at their current nightly rate.

Non-Holiday Policy:
Our regular hours for pick-up and drop-off are between 9:30 am and 6:30 pm daily. Mondays please call for appointment for pick-up and drop-off. You can request and schedule early or late drop-off for additional fee of $10.00, this excludes holidays.

Holiday Policy:
Our lobby will be closed in observation of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. We also reserve the right to close the lobby the day after Thanksgiving, Christmas Eve and New Year’s Eve. On days when the lobby is closed, we are still staffed, and boarding dogs may be picked up between the hours of 8:30am and 11:30pm.